Musicians Friend Review

Musician’s Friend offers over 36,000 products through mail order catalogs and it’s website, Products include guitars, basses, keyboards, percussion, amps, as well as recording, mixing, lighting, and DJ gear. Hundreds of new products are added monthly as the company continues to broaden and deepen its offerings. Musician’s Friend offers money-back satisfaction and price guarantees on every purchase.  They prides themselves on having a staff of customer service people who live and breathe the products they sell. The Musician’s Friend website offers an easy to use search engine that makes finding what you need a cinch. Their centralized warehouse offers fast delivery for a quick shipping time.

The major premise of Musician’s Friend is:

To give musicians the best prices and selection, along with superior service to help musicians achieve their goals in music. Armed with a vision for excellence, the company was the first in the music industry to offer a generous money-back guarantee, later to become the 45-day Satisfaction and Best Price double guarantee, along with many other innovative programs created to give musicians the best possible shopping experience found anywhere.


Overall Rating: Very Good
Product Quality: Very Good
Price: Very Good
Shipping / Delivery: Good
Customer Service: Good

Customer Satisfaction History:

A comprehensive review of the company’s history shows Musician’s Friend to have a very good record and few complaints considering the volume of business they do.  We found no pattern of consumer complaints, scam or fraud.  If you have had a personal experience with this company, please rate it or comment below.

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